+1 (646) 389-0938Call · Mon–Fri 9–6 EST Get A Quote

Shipping policy

Printed bags are made to order, so shipping starts after production, and production starts after you approve the proof.

When the clock starts

Lead time is counted from proof approval. An artwork file that arrives on Monday and a proof approved on Friday means the job started on Friday.

Lead time and any rush option are confirmed with your quote

Where we deliver

We deliver nationwide across the United States. Shipping and delivery cost are confirmed with your quote

For Australia, order through custompaperbagsco.com.au.

Deliveries that arrive short or damaged

  • Check the pallet or carton count against the paperwork before signing
  • Photograph damage before unpacking further
  • Tell us within as soon as possible, and within a reasonable period of delivery so we can raise it with the bag

Storage and staged delivery

Long runs can be delivered in batches rather than all at once. Ask about call-off delivery with your quote

Get a quote

Price inquiry form

Tell us the bag, the size and the quantity. We price your exact job. There are no fixed packages.

Speak with our packaging team

Faster than a form if you already know the bag, the size and the quantity.

(+1) 646 389-0938Call or WhatsApp
help@custompaperbagsco.comEmail the team
Mon–Fri, 9am–6pm ESTUS Eastern time

The form takes about a minute. If you would rather talk it through, call or email. Either reaches the same team.

Not sure which bag is right for you?

Answer three quick questions about what you pack, how heavy it is and whether the bag has to stand open, and we will recommend the stock and the handle.

Find my bag